How to Choose Your Lab Supplies Provider

At Cen-Med, we realize that choosing the right laboratory supplier for your medical practice or urgent care center can be a complex decision. Quickly or randomly selecting a lab supply provider may result in frustration, hassle and cost you more money than you were willing to spend in the long run. Here are some tips that we think you’ll find useful as you search for a lab supply provider:

 

Research Laboratory Suppliers

 

The first, and perhaps most important step, in deciding which laboratory supplier is best for your practice or medical center is research. There are many things you will want to research before making your choice.

 

Check the lab supplier’s background and make sure they are experienced and trustworthy.

 

  • Read reviews by others online who have had experience with them. Additionally, you may want to look for references from other offices that have used this supplier in the past and reach out to them.
  • Make sure they are listed with the Better Business Bureau or are members of professional laboratory or medical associations.
  • Make sure they are transparent about their ordering, customer service, shipping, and returns policies.
  • Call them and make sure that someone picks up the phone promptly and can answer your questions quickly and knowledgeably before you order.
  • Check to see if the supplier has an online store like we do at Cen-Med. Having the ability to order lab supplies online can be convenient and help you save time!

 

Comparison Shop for Lab Supplies

 

First of all, you should know how much you willing to spend on your supplies. If you have a budget, you absolutely must do some comparison shopping to ensure that you are not being overcharged for what you need. Make a list of all the supplies you need and how much each supplier charges. Add up the total and see who meets your budget. Keep in mind that many lab suppliers also may offer special discounts or an email list to keep you informed of promotions, so make sure to not just look for their list prices online, but to also contact them to ask for their best pricing on your often-used supplies.

 

Build a Relationship with Your Lab Supplier

 

Once you’ve chosen a lab supplier, it is important to establish an effective relationship with them. Make sure that you have a point person that you can reach out to; a representative who will be able to answer any questions that may arise. This person may be an in-house sales person or customer service rep. Creating and cultivating this relationship with the right lab supplier, can benefit all parties involved in creating fast and accurate turnaround on lab supply orders. Furthermore, establishing a relationship with the right supplier can help you keep costs down and stick to your budget. Here at Cen-Med we pride ourselves in building relationships with our clients to ensure they have the best possible experience ordering lab supplies and equipment for their in-house lab.

 

In summary, we know that choosing the right laboratory supplier is an important decision. We hope that the tips above will help you select the right supplier for your needs.

 

For more information on how the speed and convenience of Cen-Med can help your company, please visit our website or call us toll free at 800-470-3570 with any questions. Our representatives are standing by waiting to help you. We look forward to hearing from you!

When Should You Consider including Lab Services in Your Practice?

In a Family Practice Management Journal article a few years back, Dr. Christine A. Sinsky wrote of ways for medical practices to work smarter rather than working harder – most healthcare professionals work hard enough as it is. Her first suggestion out of the 12 she made was having pre-appointment labs set up, so results are there during the visit. This would give the doctor the opportunity to provide better care and focus on any concerns with the patient sooner.

In-house labs can be convenient for the patient, help your staff provide better care and can be profitable as you receive reimbursements. However, many practices hesitate to set up one because they think the regulations are too difficult, they will need to hire more staff, and get the right equipment. Let’s address each of those concerns in turn:

  • Regulations: While it is correct that an in-house lab needs to adhere to the Clinical Laboratory Improvement Amendments, these regulations are in no way impossible to meet. And if you are concerned about meeting all of them, you can hire a CLIA consultant to help you get started.
  • Staff: Yes, you do need someone who knows how to run a lab, but you may be able to cross-train a nurse or other personnel you already have on how to run it, and most simple labs can often be run by someone with a high school diploma and the proper training, so this doesn’t need to be a major expense on your practice.
  • Equipment: While it may feel daunting and expensive to find the right equipment, you can use the steep competition between equipment vendors to your advantage. Vendors will be happy to let you know which are the most commonly bought equipment in a starting lab, and you can often find great deals on medical practice supplies. In addition, you can always buy used from a trusted vendor. They will offer you equipment in good condition.

For more information on the medical equipment you’ll need for your lab and practice in general, please contact us today!

 

How to Save Money in Your Practice

With rising insurance costs, practices across the country are looking for ways to save money. There are several ways for a medical practice to increase profitability; it just requires some work and thinking outside of the box. Check out the list below for tips on staying cost effective.

Incorporate Technology

Many staff members have the unenviable and time consuming job of contacting patients via telephone with appointment reminders, billing issues, and questions. However, many offices are now switching to patient portals, which make interaction a cinch. These services offer text message appointment reminders and can even provide patients with medical results. This is a great way to free up staff members for more useful and important tasks in the office. 

Rent Space   

If there is a large amount of space that is not being used in your office, renting out the unoccupied area is a great way to bring revenue into your practice. Some doctors are under the misapprehension that they have to partner with the other doctor or service that they rent the space to, but this is not the case.

Market Your Practice

An easy way to avoid spending is to utilize free advertising platforms. A great way to market your practice and services is to use social media. It’s very easy to create a Facebook page that current patients can follow and refer to family and friends. Posting an interesting or informative article every week is a great way to communicate with existing and potential patients.

Shop for Supplies

Many practices select a medical supply company to work with and never shop around for prices. You can easily save hundreds just by checking different sites and their prices on regular supplies. Many companies will even match prices if you find something cheaper through a different supplier. Don’t throw money out the window by not seeing what is out there!

By thinking outside of the box, you will quickly see that it is possible to save money. Running a practice is very expensive, so it’s important to cut back where you can. Talk to other medical professionals to see what they do to save money.

What Would Another Shutdown Mean to Our Nation’s Laboratories?

 

The sixteen-day government shutdown in October was a scary problem for many Americans. Many government workers were furloughed for a portion or the entirety of the shutdown; travelers’ plans were detoured as all national monuments and parks were closed; and funding for some of our most important programs, including those in public health, was suspended.

 

Although the shutdown officially ended on the 17th, the gridlock that remains in Washington is still there. And the solution reached was only a short-term one. The agreement approved by Congress only funds the government until January 15th. Therefore, we could be doing this again shortly after the New Year, which is scary for American for so many reasons.

 

With that in mind, we wanted to make reference to a few stories, which highlighted some of the fears laboratory workers, industry researchers and public policy officials had about what the shutdown would do in regard to the operation of our nation’s laboratories. Many of our laboratories rely on government funding to stay open, so a long-term shutdown could affect staffing, laboratory supplies and research capabilities. Here is just a small sample of the fears echoed by these people:

 

  • No Flu Monitoring: The Center for Disease Control was partially closed during the shutdown, and one of the programs that ceased for the period was all disease monitoring systems. This includes flu monitoring, which is dangerous as we’re now in Flu Season, and it changes every year.
  • No Food Inspection: While much has been said about the removal of food inspectors during the shutdown, labs were affected as well. Lab research on food-borne illnesses and parasites/bacteria that affect our food systems were suspended, which could result in greater tampering of meat/produce.
  • No NIH Grants: Many of the trials and medical research done in our nation’s best labs are funded by the NIH. During the shutdown, the NIH suspended reviewing and issuing any new grants as well as accepting trials. This had an immediate effect on patients in trials as well as research for future medical breakthroughs.

 

As a leader in healthcare and laboratory supplies industry, Cen-Med provides affordable and dependable products to help lab and medical professionals do their jobs to the best of their ability. For more information on how we can help you find affordable solutions in a time of unsure funding, contact us today.

Cen-Med Aims for Personalized Customer Service

With a proximity to New York City, a supply demand at the University and two major regional hospitals, Cen-Med Enterprises finds its home in New Brunswick.

Cen-Med, a health care supplies company, chose New Brunswick as its base because it prides itself on being able to establish close relationships with its metropolitan area customers, said John Inzero, the company’s director of marketing.

“You know how you see on the news sometimes how doctors still make house calls? Well, we’re like that. We do that,” he said. “Every client has our cellphone numbers as well as business, and we’re able to provide really good service anytime. Even in a moment’s notice, if need be.”

Inzero said he believes it is Cen-Med’s direct loyalty and dedication to the customer that will set up the company as an illustration of the kinds of businesses needed to turn the economy around.

By placing emphasis on altering formal business rules and tactfully building on a diverse, skilled staff, Cen-Med strives to provide personalized attention to its customers as opposed to larger businesses, said Rizwan Chaudhry, vice president of sales and marketing at Cen-Med.

“[In bureaucratic businesses] everything is just calling centers,” said Chaudhry, a University alumnus.

Cen-Med’s marketing strategy is a two-tiered system of internal and external outreach, Inzero said.

Internal entails constant phone calls with corporate accounts nationwide and checking on supply and demand, he said. External outreach means they will occasionally visit clients in a routine cycle, so clients are never left in the dark.

“[Big supply companies] are dinosaurs and we’re mammals, servicing other mammals,” Inzero said.

Other than fostering close customer service relations, the company plans to further give back to its Metropolitan area customers through developing an internship program, open to University students, he said.

The program would be designed so students would not have to work in a tedious field for too long, but instead would move from the internal operations of the company to the external, from generalized to specialized, Inzero said.

Since Cen-Med is small, he said the skills an intern would pick up are unquantifiable.

The company began as a project in Rizwan Chaudhry’s mother Shakila Chaudhry’s basement in Brooklyn, N.Y., Inerzo said. As one of Inc. Magazine’s top-50 retail companies, Cen-Med services 2,000 manufacturers from a New Brunswick warehouse with only 24 employees.

“It is not just 24 employees, though,” he said. “Those 24 employees represent significant growth. We’ve added 12 employees to our company over the past three or so years, doubling our staff.”

With the support of her husband, Shakila Chaudhry’s project grew into an establishment with the same level of drive to provide for its customers, Rizwan Chaudhry said.

“My mother was the first girl in her village, actually, to be educated,” Rizwan Chaudhry said. “It was frowned upon in Pakistan, so from the beginning she had the drive to excel.”

Some local residents were supportive of Cen-Med’s mission of tight-knit, close customer service toward economic recovery.

“It seems logical to me,” said Lynne Sulton, East Brunswick resident and Amber Lion Antique’s employee. “Obviously customer service has to be the most important thing to companies like that or they’ll lose their customer loyalty.”

Cen-Med Announces Instrument Laboratory Repair & Calibration Services

2012-07-18 00:41:03 (GMT) (WiredPRNews.com – Medical News, Press Releases)

07/16/2012 (press release: rizwan) // New Brunswick, New Jersey, USA // John Inzero Cen-Med Enterprises, located at 121 Jersey Avenue in New Brunswick, is inaugurating a new laboratory repair division dedicated to the service and repair of analytical instruments and storage equipment in labs.

It has been estimated that fixed costs approach 50% of a clinical lab’s budget. In many laboratories, a major component of these fixed costs is the need for constant upgrades. “You don’t always the latest toy. Sure, the manufacturers will try their best to tell you otherwise, but with the right maintenance, you’re probably okay with the equipment you have., ” says Rizwan Chaudhry, Vice President of Cenmed Enterprises. “While purchasing new equipment is subject to long term fixed contracts, labs are also facing tremendous pressures to reduce expenditures, due to falling reimbursements.” It is expected that these pressures will only increase in intensity as the Affordable Care Act becomes more fully operational.

Responding to the financial needs on the part of the labs has always been a key precept of Cen-Med’s business strategy. A long time valued supplier for many hospitals, and laboratories in New York, New Jersey, Pennsylvania, and Connecticut, Cenmed provides labs with quality supplies at value pricing. “With the expansion of Cen-Med’s clinical sales, support staff, and product offering, it was the next logical step to provide some of the very same customer service oriented offering, to our lab customers. With our equipment and instrument repair service business, we will offer on-site repairs and in-house repairs, for everything from refrigeration equipment and other laboratory repair to pipette calibrations,” continues Rizwan, “we literally want to be your one stop shop.”

Cen-Med provides laboratory repair services, calibration services, preventative maintenance on a per hour basis, with no commitment contract for minimum hours required. This has the key outcome of turning a fixed cost expenditure into a variable cost, resulting in significant savings. Cen-Med has highly trained technicians who are ready to take action to meet the needs and requests of lab directors. The plans are for the new division to market its laboratory repair services in the Northeast and gradually become nationwide.

About Cen-Med Enterprises, Inc.

Cen-Med Enterprises is a woman-owned, minority business that has grown from a small two person operation to one of the fastest growing medical and lab products suppliers to hospitals and research facilities. Still privately held, Cen-Med prides itself on its diverse work force. It has been named one the fastest growing companies in the medical field for 2010 by INC. Magazine. For more information about our laboratory calibration and laboratory repair services, please visit http://www.cenmedonline.com

Social Media Tags: laboratory repair, equipment repair, service repair, lab repair, calibration, preventive maintenance, lab supplies, laboratory supplies , instrument repair service, repair service business, repair calibration, calibration services, pipet, analytical instruments, preventative maintenance, lab equipment repair, lab services repair, pm, lab calibrations, troubleshooting equipment

Newsroom powered by Online Press Release Distribution – SubmitMyPressRelease.com

Cen-Med Enterprises Celebrates 20 Years in Business

Cen-Med is celebrating 20 years in the healthcare distribution and services business this year, at their national headquarters located in New Brunswick, NJ.

New Brunswick, NJ, October 22, 2012 –(PR.com)– Cen-Med is celebrating 20 years of business this year at their national headquarters located in New Brunswick, NJ. “Twenty years ago, my parents had a dream of starting their own business,” says Rizwan Chaudhry, Vice President of Sales. “And with a little money she had managed to save my mother Shakila Chaudhry took the plunge, while my father continued practicing as a veterinarian.” Several months later the business grew enough so that my father, Khalid Chaudhry, joined too. In the twenty years since, much has changed, but the core values of the business have remained the same.

Established in 1992, Cen-Med was started when some friends, who happened to be laboratory owners, spoke to them about the need for more committed customer service from their vendors. While there were plenty of vendors to choose from in New York, none of them had that old world customer service philosophy they were looking for. As immigrants from Pakistan, the Chaudhrys understood that philosophy to do whatever it took to support the customer. “We would often lose money to make a client happy,” recalls Khalid Chaudhry, now Director of International Business. “My wife and I took orders, placed purchase orders, paid vendors, collected money from our customers, and did deliveries, sometimes in the evening or on the weekends. Those early years were a struggle.” And that struggle continues to this day. Cen-Med specializes as a just in time distributor, and provides a very customer oriented delivery schedule. “We were running a JIT program before it became a strategy taught in business schools,” says Umer Chaudhry, Director of Strategic Markets, who, along with Rizwan, comprise the two sons who are now a part of the business. Rizwan Chaudhry adds, “Cen-Med has a commitment to provide a continuous supply of goods to healthcare sites throughout the New York tri-state area, while helping struggling hospitals lower the costs of their supply chain and logistics. By us keeping the necessary quantity of goods readily available to them, hospitals can focus on the healthcare side of their business, instead of worrying about inventory levels.”

Although Cen-Med has expanded its market from the laboratory to hospitals, and now medical device and pharmaceutical clients, it remains focused on customer service in a way the multi-billion dollar healthcare distributors cannot. All calls routed to the New Brunswick office are answered by a staff member on site and not an automated or off-shore call center. “Our customers are here, our primary warehousing facility remains here, and our customer service and sales people are here. Cen-Med has grown over the years, but our level of commitment to our customers remains as high as it was 20 years ago.”
About Cen-Med Enterprises, Inc.
Cen-Med Enterprises has been in the healthcare distribution and services business since 1992. Cen-Med delivers goods and services in almost every part of the globe, and has been named one the fastest growing privately held companies in the healthcare industry, several years by INC. Magazine. For more information, please visit http://www.Cenmed.com.

Contact Information

Cen-Med Enterprises
John Inzero
732-447-2587
Contact
www.cenmed.com

How a Medical Supply Company Like Cen-Med Saves Clients Money

The medical industry is a difficult and unforgiving business. For most small medical businesses, including clinics and doctor’s offices, it is a challenge just to remain afloat. These companies must find creative ways to streamline their budgets in order to flourish. Choosing the right medical supply company is an excellent way to reduce a budget without making sacrifices that will affect patients. Companies like Cen-Med Enterprises are able to save our business clients money due to the following five factors:

1. Distributed Business Model

The advantage that a distributed business model has over the traditional medical supply company model is that it optimizes versatility and maximizes profitability for both the supplier and the consumer. We achieve this by taking advantage of modern technology and sophisticated supply chains.

2. Low Overhead

The modern supply company has far less overhead than the traditional medical supplier does. The aforementioned distribution model is an important factor. Another is that modern supply companies like ours tend to be Internet-based and do not require the trappings of a brick-and-mortar enterprise.

3. Time

Due to this Web-based configuration, suppliers are able to provide their services faster and more efficiently. Supplies arrive promptly, and client businesses are not required to maintain overstock just to prepare for a delivery failure and other shortcomings.

4. Bulk Discounts

The modern medical supply company can provide its clients with wholesale discounts regardless of how much they purchase at any given time. The traditional supplier is limited by local demand. The modern supplier has nationwide or even international reach, which allows for consistent buying power.

5. Direct Shipping

Even in a distributed, Internet-based configuration, there are medical supplies and equipment that are cost prohibitive to stock. The versatile supplier can overcome this premium through direct shipping, which means that they facilitate a direct relationship between the manufacturer and the consumer.

Choosing a good medical supply company is one of the most important decisions that a medical business will make, regardless of how small they are or how long they have been established. Prices are an important, but are not the only factor. Avoid high-pressure sales and seek a reputable company like Cen-Med Enterprises that values its small clients just as much as its large ones.

Have You Heard about Cen-Med’s Calibration Services?

Once you purchase the correct lab equipment for your research or medical facility, you can just turn a blind eye and never worry about the equipment again, right? You could, but you won’t have reliable results or enjoy the full lifetime of the lab equipment you spent good money on. Think of it like a car: if you never change the oil or perform regular maintenance, the car will eventually break down, no matter how well it ran when you bought it. Because of this, it’s important to have regular maintenance and inspections performed. Cen-Med’s expert team of technicians can provide these services and help you see the benefits of regular maintenance and inspections. These benefits include

- Accurate results through our calibration services. We offer three different calibration services depending on your needs. These include our basic Level 1 plan withPM and accuracy verification for non-cGMP/cGLP; our Level 2, which includes calibration data readouts; and our most comprehensive plan, the Level 3.

- Identification of minor problems before they get worse. Our inspection services will help catch problems before they happen, so you don’t have to waste money on new equipment.

- Laboratory downtime is kept to a minimum. Most laboratories or healthcare facilities can ill-afford downtime as they wait for laboratory equipment to be repaired. Properly maintained equipment will ensure that emergency, unexpected repairs aren’t needed.