732-447-1100

Cenmed Enterprises, Inc.
121 Jersey Ave, New Brunswick, NJ 08901

Overview and Insights COVID-19 Response Vendor Network Eligible Equipment

EMMS Overview

Cenmed’s Equipment Maintenance Management Solution (EMMS) provides dynamic, full-service maintenance and support for a broad range of specialized equipment across various manufacturers under one service agreement. Unique to Cenmed, we incorporate the customer’s preferred service providers, including the original equipment manufacturers (OEMs) and independent service organizations (ISOs), as part of our comprehensive solution.

As a healthcare and federal maintenance logistics contractor, Cenmed provides a single contact for managing service events by leveraging qualified providers. Our solution provides coverage that includes all costs associated with on-site service, repairs, parts, labor, travel, emergency repair, preventive maintenance, and technical support.

With over 30 years of experience serving healthcare organizations, research laboratories, government facilities, and universities, Cenmed leverages the expertise of service providers across multiple disciplines to deliver highly efficient and responsive equipment maintenance management services. Cenmed’s multivendor solution offers a unified workflow and significant cost savings compared to traditional service agreements.

Impactful Service, Innovative Management

Our EMMS combines coverage of existing service contracts into one manageable agreement, saving customers time and money. We enhance traditional service agreements by standardizing service delivery across a broad range of equipment types while incorporating OEM and ISO technicians under a single agreement.

Healthcare

Our unified maintenance solution promotes your in-house capabilities, from diagnostic imaging to radiation oncology.

Government

We are a GSA and Defense ECAT contractor providing comprehensive support for mission-critical equipment.

Research

Our solution offers an alternative to sole-source contracts with a network of OEM and ISO partnerships.

Higher Education

Realize enhanced efficiencies and standardization with our consolidated service agreement.

Research
Laboratory

Research and analytical laboratories rely on highly proprietary equipment, with only the OEM authorized to access software and service all aspects of the equipment. This generally limits service options and forces laboratories to issue multiple agreements to respective manufacturers with varying processes and workflows, and inconsistent expiration dates. Within procurement, this creates single-source acquisitions that are difficult to compete and validate for cost reasonableness. Cenmed offers a dynamic solution that leverages only qualified manufacturer technicians across multiple proprietary equipment types under a single agreement to optimize service request workflows and significantly reduce maintenance costs.

Healthcare
Imaging

With hundreds of qualified providers capable of servicing a broad range of healthcare equipment, Cenmed expands its clients’ resources and capabilities by utilizing its vast vendor network. Cenmed takes this further than the rest by truly partnering with hospital in-house biomedical engineering teams as an extension of its vendor network. Cenmed understands the value provided by in-house biomedical engineering teams and promotes ongoing training and service capabilities while utilizing manufacturers and certified ISO providers to bridge the gap. This multifaceted service approach significantly reduces downtime and service costs while optimizing technician redundancies. From general X-ray to MRI and radiation oncology, Cenmed’s EMMS provides a truly comprehensive maintenance management solution.

National
Coverage

As a GSA and Department of Defense federal contractor, Cenmed supports a broad range of equipment types in healthcare, laboratory, government, and university environments. For clients with multiple facilities, our solution mitigates the risk of limited or regional technician availability. With an expansive provider network, Cenmed covers equipment from mass spectrometers for the Food and Drug Administration and X-ray screening systems for the Department of Homeland Security to CT scanners for the Department of Defense. We also cover information technology systems for state and local governments. Cenmed leverages its expertise as an OEM distributor and multivendor maintenance manager to render responsive service and support.

COVID-19 Response

Cenmed has faithfully served the Tri-State Area for 30 years, and our commitment was never more evident than during the height of the COVID-19 pandemic. We were at the heart of facilitating needs by supplying millions of products and supplies to New York City hospitals and agencies during a time when sourcing constraints posed serious threats to healthcare delivery in the region. Our reputation and growth in the industry allowed us to serve the vast majority of New York City hospitals and reinforce our commitment to community service.

Read more about how Cenmed served the Tri-State Area and how our partnership expanded the availability of COVID-19 testing in what was once the epicenter of the pandemic.

Links and Resources

COVID-19 Commitment Subject: Mission Essential Contractor

Cenmed Enterprises is aware of the uncertain and difficult times facing the nation. Deemed “mission essential,” we have taken the following precautions to ensure business will operate as normal:

  • Our Dispatch call center is fully operational and has transitioned to teleworking when possible in order to continue to support our customers.
  • The procedure for calling in for service remains unchanged – after the initial service request, technical users will still be contacted directly by technicians in order to schedule on-site service.
  • Cenmed Enterprises will continue to actively work with service providers to accomplish on-site service.
  • Service providers will comply with individual local and site-level laws and regulations.
  • Due to the evolving nature of the COVID-19 outbreak, there may be instances in which travel restrictions or illness cause additional delays. In the event of delays, we will continue to provide service in the most expeditious manner possible (including working with alternative service providers/technicians, if available).
  • The health and safety of our customers and service providers remain of upmost importance throughout the remainder of our current service contracts. We will continue to emphasize the importance of local best practices as they relate to safety and health protocols.

If additional support is required to accomplish the government’s mission, Cenmed Enterprises is willing and able to assist.

Very Respectfully,

Rizwan Chaudhry, VP, Operations

Cenmed Enterprises, Inc. Admin: (732) 447-1753 | Rita.Belarista@Cenmed.com

Vendor Service
Network

Under one fixed-cost service agreement, Cenmed provides comprehensive maintenance management solutions using highly qualified service technicians from various manufacturers and service organizations.

Unlike other service providers that staff a fixed number of technicians and have limited access to parts inventories, Cenmed combines its strategic sourcing capabilities and vast vendor network to deliver comprehensive coverage.

Thanks to our expansive network of providers, we can provide same-day and next-day delivery of parts for thousands of proprietary systems. No other maintenance management firm maintains as many partnerships with original equipment manufacturers (OEMs) and certified independent service organizations (ISOs).

Along with 1,200 ISOs, Cenmed is an authorized OEM distributor for some of the largest manufacturers of scientific and medical equipment in the world.

  • Depot service centers
  • In-house biomedical staff
  • OEMs
  • ISOs
  • Parts sources
  • Training facilities
  • Calibration specialists
  • Technology integrators